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Pestora
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PROTECT YOUR HOME

Natural rodent protection by Pestora.
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PESTORA
Protect Your Home. Naturally.
Plant-powered rodent protection made for the spaces your family lives in.
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Shipping policy

Order Processing & Handling

All orders are processed within 1 to 3 business days (Monday through Friday).

Order Cut-Off Time: Orders placed before 4:00 PM (GMT-05:00) Eastern Standard Time will be processed starting that same day. Orders placed after 4:00 PM EST, or on weekends/holidays, will be processed the following business day.

Free Shipping

We offer FREE shipping on all orders.

There are no additional standard shipping charges at checkout.

Delivery Estimates

Region Carrier(s) Transit Time
United States USPS, FedEx 3–5 business days
Canada JCEX, JTHQ, Canada Post 3–7 business days
United Kingdom 1ST 3–7 business days
Australia JCEX, Australia Post 3–7 business days
All other regions JCEX 3–7 business days

Total Delivery Time (US): 4–8 business days, including processing and transit.

Total Delivery Time (Outside the US): 4–10 business days, including processing and transit.

Please note that delivery times are estimates. While we work hard to deliver every order within these timeframes, occasional carrier delays, weather conditions, customs processing, or high-volume periods may affect delivery.

Customs, Duties & Taxes

For orders shipped outside the United States, you (the customer) are responsible for any import duties, taxes, or VAT fees charged by your country's customs department. Pestora is not responsible for these charges.

Shipment Confirmation & Tracking

As soon as your order ships, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Damaged, Lost, or Stolen Packages

We are committed to your satisfaction.

Damaged Items: If your product arrives damaged, please take photos of the packaging and the item and contact us immediately at contact@trypestora.com. We will arrange a replacement free of charge.

Lost Packages: If your tracking number shows "Delivered" but you have not received the package, please check around your property and with neighbors. If it is still missing after 48 hours, contact us so we can assist you in filing a claim with the carrier.

Contact

  • Email: contact@trypestora.com
  • Number: +1 3076677299 (9am–5pm ET, Mon–Fri)
  • Response Time: We typically respond within 12 business hours.
  • Address: 1309 Coffeen Avenue STE 1200
    Sheridan, Wyoming 82801